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Dark Horse Digital info@dhdigital.co.in
Customer Experience
Optimize key business processes and increase customer touch points to create a compelling customer experience.
Operational Processes
Enhance productivity in operations and improve the way people collaborate within your organization.
Business Models
Capitalize on today’s digital age to evolve your organization’s business model for competitive differentiation.
Who We Are
We, at Dark Horse, aim to address the oh-so familiar issues which perennially bog down Business and IT in an organization. Our vast experience and deep expertise in integration and business process management across multiple domains has enabled us to add business value to some of the largest enterprises in India.
Our strategic focus is to help our clients achieve 'Business Transformation' by creating an architecture which enables a collaborative platform across the entire eco-system to help increase efficiency, service levels, transparency and visibility.
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What We Do
1Insurance
To achieve superior customer experience and optimize such process as claims filing, billing, customer service and more, Insurance organizations need to build agile solution across the life cycle of policy.
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2Banking
To stay customer centric and compliant while keeping pace with the latest products and services, banks need to transform their operating model into more agile and flexible process driven mode.
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3Retail
With a significant shift in the shopping behavior of new-age digitally informed customers, it has become imperative for retail chains to look beyond operational efficiency and be customer centric in true sense.
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4Manufacturing
To maintain complex and distributed supply chains in today's globalized environment, Manufacturing companies need to enable collaborative work structure and optimize processes to sustain cost pressures.
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5Horizontal Solutions
Enhanced operational efficiency and business agility are goals that are relevant to companies across all industry. Our horizontal solutions address the pertinent process challenges prevalent in every organization and deliver relevant business value.
Read MoreWhy Choose Us
We are a digital transformation consulting firm with more than 100 years of collective experience in identifying and delivering niche solutions, adding value to our customers and, in most cases, giving them a first starter advantage over their competition. We are led by a team of highly skilled and experienced professionals from the industry. Our leaders are consistently coming up with innovative and out of the box business ideas to take the company several notches ahead.
Exclusive Focus
We exclusively focus on providing organizations with BPM & SOA layer implementation solutions irrespective of their underlying technology.
Deep Expertise
One of the oldest BPM, ESB players in India with in-depth knowledge & experience of working with some of the largest enterprise accounts.
Robust Solutions
We have a rich inventory of successfully running solutions across different Industry verticals such as Banking, Insurance and more.
Don't Take Our Word
Customer Quotes
Dark Horse understood what we really wanted and applied knowledge and relativity to come up with something that really matched the requirements.
Group Head - IT Development Team
Leading Global Service Provider
Online payout system is working fine. I think this is being done first time ever. This has helped us a lot in managing smaller debits on account of interest debited later.
Owner
Leading Financial Advisory
I want to thank you for the excellent work you have done in the cube. It has been a pleasure working with you.
Intl. Global Transportation Senior Analyst
Leading Electrical Manufacturing Company
I take this opportunity to thank you and appreciate your invaluable contribution for New CUW allocation Logic (Airport Queue).On both professional and a personal level, I really appreciated the time that you have spent on this project.
Business Unit Executive
Leading Life Insurance Company
Your team went through a long pending production issue in an amazingly short period of time. Great team effort, and great attitude towards fixing a business issue.
VP - IT
Leading Supermarket Chain